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Introduces the topic of emotional intelligence, explains the session objectives, and outlines the main sections of the presentation. The speaker also previews the key themes that will be covered in the lesson.
intelligence here today but before that do you have any information about emotional intelligence and what is your emotion at the moment okay i hope it's all fine so that you can actually listen to me and learn about emotionalintelligence and improve our emotion management in the future insha allah so emotional intelligence actually is very interesting topic but it is also a practical thing okay so whatever i share here today will only benefit you if you're doingit if not then it is a stay as uh what you call information yeah okay so before we go further let us see the objective of this particular session okay actually this session is uh comprised of two partshere this is the first part so when you complete the both parts but one in part two these are the objectives that that we need to achieve at the end sha allah yeah so the first thing that the
objectives are identifying the general definition of eq or ei in this particular case and its importance yeah the second one is classify what emotional intelligence consists of or the component of emotional intelligence and its challenges because in anyanything you anything that you you wanted to start yeah uh you know you you this is a new thing for you so if you want to improve yourself definitely you're gonna have challenges and noises yeah it's um it'snot it's not all easy you have to you have to like uh give cuts more effort to achieve the the thing that you want to achieve yeah so and finally insha'allah we're gonna share about these strategies one ofthe method for us to be able to achieve uh or become an emotionally intelligent person okay so bear with me we go into this together so inconsistence with the objectives is now this is that this is the outline
for my presentation today the first one is we're gonna define emotional intelligence yeah second of all what does eq or ei means or consists of what are the challenges that we expect when we are trying to develop ourselvesto be a better person or so to say to become a an emotional intelligent person and finally application of eq okay we're gonna give you kind of strategy the how thing okay okay so this is the um what
Explains the definition of emotional intelligence and breaks it into self-awareness, self-management, social awareness, and social skills. The speaker emphasizes how these abilities relate to managing emotions and relationships.
we call the operation and the definition the conceptual definition of uh emotional intelligence yeah so emotional intelligence is the ability to recognize and understand emotions in yourself in our self and others okay and the ability to use thisawareness is now to manage our behavior and relationship with others so this is the definition given by trevor and ajin india book uh in emotional intelligence 2.0 published in 2009 so it's it's it's been there for a whileactually but uh we're just gonna learn that now and uh this uh the early the first definition actually is the extension to the definition given by daniel goldman yeah daniel coleman said that emotional intelligence means a person's abilityto recognize and understand on and those of others okay on and those of others and for managing emotion effectively in others and ourselves okay so from this definition we can go to the next slide okay from this from
the definition given this now these are the we come to this table so this table uh the definition actually gives us two actions and two audience the two action are first one is awareness acknowledgement noticing about yourself yeahnotice what notice your emotion yeah so somewhere awareness is the ability to recognize and understand your moods your emotion what happened to you identify the cues okay and emotion and that in your derives drives you meaning and aswell as their effect on others okay and so that is the first uh action that is awareness and the second action is management so that is self management okay so self management means the ability to conduct or redirectdestructive impulses and men and women to suspend judgement meaning suspension means you don't jump to conclusion you don't allow yourself to be um apparently um eject or taken over by your emotion so that is a thing that related
to yourself self-awareness and self-management okay now we go to the second part of it that is the social because in in we cannot we this particular social in social management it can only happen if you have another partyyou have others with you okay so we need to say it has to do with relationship okayso the second audience in this particular discussion is social the people around us the relationship the people that we have relationship with the people that they talk to the people that we engage with yeah so that is socialawareness in short it's actually um understanding uh people emotion like we understand our emotion we need to also understand the others emotion okay um so it's it's actually in short is empathy your ability to recognize others emotion yeahand what a thing and perspective and the ideas you respect that that is social awareness now we go to the social the the final uh part in uh in what you call this emotional intelligence is social skills or
social the social skills is more like social um management or communication management you call it okay in this particular thing this is the most what you call look at impossible it's not impossible it's difficult this is the mostdifficult uh part in emotional intelligence because you need to be aware of yourself you need to manage your emotion you need to be aware of your the person the other party that you're dealing with so it combined thethree things so this is a bit difficult definitely when you are stressed okay we have the we have the tendency to actually uh jump to conclusion and follow our emotion with stress so it's that's going to be difficult
Describes the benefits of emotional intelligence for mental health, job performance, leadership, money, and long-term relationships. The speaker uses research findings to show why EQ is important personally and professionally.
but it is not impossible to learn and insha'allah we're going to learn it together now let us see the significance of emotional intelligence why on earth we need to learn about emotional intelligence why on earth this particular topicuh put in one of the topic for soft skill uh in ump okay so this is there is the reason yeah the first reason is research on emotion showed that when people have higher emotional intelligence they showed lessdepression you know what's going on now they have depression depression number of people depressed are very high and it is reported that depression will be the second um killer after uh what you call uh things to do withyour heart attack something like that it's gonna be the second killer so having emotional intelligence actually can prove from uh from can help you to prevent ayah being depressed yeah so uh and then uh anxiety it helps you
to prevent anxiety the uh those with emotional intelligence had better emotional and physical health yeah and created less interpersonal drama what do you mean by interpersonal drama sometimes you have for example you have friends they easily easily losttheir temper so that is drama we call it drama so it's not it's not easy actually to um engage with this kind of people then so it is better for us to have emotional intelligence so we don't createdrama and make uh make the situation uh difficult yeah so uh that is reported by time by magazines the other significance people with high e.i or emotional intelligence or each year have greater mental health mental health job performanceleadership skills that is actually the first uh the first one is from time magazine the second one is daniel goldman said that so it is actually this is not coming out of nothing yet this is all from research
so in other words if you want to be a even have a very high well-being yeah you should have emotional intelligence so this particular um subject should be learned and should be practiced why you should learn and practicebecause emotional intelligence is something that learnable trainable can be uh work you can you can learn it some people are actually born with this but not all so if you're not not not born with this quality you canlearn that we we have the capacity we call uh neuro plasticity neuroplasticity allows us to learn new things until the end of our life so don't stop learning and this is the first thing that you need to startfrom because everything that related to our life has to do with emotion okay am i right okay this is interesting people okay according to dr travis uh bradbury this travis is actually the person who wrote the book uh
the emotional intelligence 2.0 the one that i referred to prepare this uh uh this materials yeah he said those with emotional intelligence yeah will make more money you don't want money if you want money you want more moneyyou need to have emotional intelligence how you you do that you isolate your life okay um before you ask your lecturer how to make money out of emotional intelligence i give you some tips here um when you nicewhen you when you are nice to people when you can read you being impatient to your the other people you will attract customers you will attract more clients so that is why you got more money but the mostimportant thing is those with emotional intelligence um are actually uh looks look after i mean organizations are looking for these people okay iq or your cgpa will help you go into the job but the one who maintain you
is your emotional intelligence how you deal with your peers how you deal with your client how you deal with your bosses these will help you climb the stairs of the position in an organization and next um according todr travis uh ninety percent of uh of the top uh performer have high eq accordingly uh including uh who who's the top people that you know will get who else are these people are having a very good emotionalintelligence okay and then finally this is among we have many uh upper benefit of being having having a good emotional intelligence and then uh responsible for 58 of the your performance in the in in your workplace so umbut the most important thing uh in life is relationship yeah it is so the the thing that uh that you need to look after is your relationship because having good relationship will actually help you to become a very
healthy person a successful person according to a research done in harvard university it's a long regional research actually it took several three years of research it's a long long distance research the one who reported this result was thethe fourth leader of this particular research they found out that those who have uh good emotional intelligence good relationship will have a healthy life cognitively very healthy and they are happy people uh you you have to understand thisresearch are following people from the childhood up to their uh 93 years old so is actually a very good um reason for us to learn about emotional intelligence because emotional intelligence will help you to sustain relationship and youneed relationship to be healthy and cognitively away until the end of your life so in other word i can say that you need emotional intelligence professionally and individually or personally okay now we go to um how does eq
Explains the brain-based process behind emotional reactions and how rational thinking and conscience influence behavior. The speaker contrasts thoughtful responses with impulsive reactions and highlights empathy and assertiveness.
work yeah this is a bit hard to explain so bear with me um emotional intelligence actually it's not it's not coming from nothing yeah it's actually supported by research and uh and theories okay so one of the theorythat that i uh that i choose here um is combination and i think it's the most um suitable for you to learn at the beginning here so okay so uh how does e i works also it works likethis uh you got an activating event so if you can see my hand okay so say for example this is your what you call this uh spinal cord yeah imagine yeah this is your spinal cord and this isyour brain you cannot see uh this is your brain so in your brain okay in your brain and this is you imagine this is your brain we have this the palm here is your we call it lambic system
in the landing system we have what we call magdala okay this is the area the limbic system is the area of emotion and derives yeah so in this particular limbic system i could not see my apartment uh thisparticular lambic system here uh there are there are there are area we call uh amygdala and this in this amygdala uh there are three things happen okay when this when the simulation achieved in the area um there areum fight flight or shut down all frozen frozen frozen froze okay so uh you it needs some time some time but it's not that long we call it nanosecond for this thickness it uh come to the frontal lawthe frontal lobe is the rational area so this is the emotional area this is the frontal lobe directional area okay you see this uh if you can see my cursor so the frontal lobe or we call it a
directional minor national mind uh if if it's connect with the heart your hearty okay the heart in the frontal lobe we have what we call rational thinking rational thinking when this national thinking connect with your heart you gotwhat you call as conscientiousness yeah umfor meand you know your heart is the the the the place where the what you call the instinct and the good instinct from god is place so conscientiousness is also known in malay as swarahati
something like that good things yeah because yeah i uh if you if you remember the champs
or the inspiration to the heart here to
which is evil so you already have that in you so if your rational thinking connect with your heart a good heart you're gonna have what you call as response okay but if you follow the limbic system the emotionof per se you're gonna get what you call as that response can you follow i think you can follow inshallah okay i think i need to um highlight something here if you're thinking of your thinking your front therational thinking it's not connected it's rational but it's not connect with your heart you're not got the the inspiration the good inspiration from your heart you're gonna get bad response okay but it's even worse if you respond toyour emotion per se you're gonna be hijacked by your uh emotion you see what happened to uh to one couple he he he murdered yeah he killed the the ex-girlfriend because of the girlfriend said uh she's gonna report
about the guy having the vip and then have you also you heard about a a a news where a son killing the father uh because the father uh asked him to stop playing with game and you heard alsoabout a a a good friend here in trangano killing the other friend so that is an example of a emotion per se i believe now the person will involve realize what had happened but it's already too late becausethey allow themselves abundantly um taken over by the emotion that is worse so uh having the the rationale without any connection with heart bad response having different law or the relation rational law connected with heart you're gonna getgood response because you are conscious doing it yeah so the conscience has to be clear there now let's fall a bit to the relationship between rational thinking and your heart or your conscientiousness okay if you have a conscience
not conscientiousness
you will be able to have this kind of conversation yeah the conversation is you did not create this endlessly you do not create all this emotion all this event all this happening that you think um make you depressedor something like that you will say everything that happened has its wisdom because god will never create something endlessly and at the same time this i give you that people who have a conscience will have we always thinkabout what's going on around them you know um whether they're standing or they're sitting they're laying down they think about god so if you have this conscientiousness you will not have any problem with your emotion because you're alwaysconscious so it so having to wait for a while before you respond is not something big for you it's just easy because you're always conscious okay hopefully that will help you so let's go to this uh slide this
let's actually give you the idea that those with high emotional intelligence um us will have uh will easily accept self and others except himself nor himself and others can communicate effectively what do you mean by assertively okay whenyou are having an emotional issues um you can actually uh respond to that in uh when you have excuse yeah uh your your heart button is being pushed you know how to respond and there are three times threetypes of response whether to be passive you just let go you just ignore or being aggressive when people argue do you argue back or maybe you yelling at as well worse than the others or the other one isexcessively response exceptively respond is the best way of responding to any cues yeah so next uh those who have high emotional intelligence uh displaying empathy you realize what happened around you you know um you give hands to those
who are in need yeah so that is different between simple tympani and empathy empathy you feel what the others feeling but at the same time you do something to help out that's empathy yeah so the law emotion isthe other side of the high emotion okay
Applies the four EQ components to a workplace case study involving conflict and stress. The session ends with a recap, references, and a reminder to practice emotional intelligence.
uh class now that we have understand the working definition of the emotional intelligence yeah we have to remember that when you talk about emotional intelligence there are four things that you have to uh master one is um selfawareness second is self management third is the social awareness and finally um communication management yeah so for us to understand more about the um the concepts mentioned is now let us go through this case study okay uh ifyou can read it uh you can read it on your own but i i i assume you cannot see it so i will read it for you yeah okay so this is a case study 1.0 we are tryingi'm giving you this case study so that you will have the idea what we have uh learned about the four concept just now okay so uh the case study one afiqa and alia okay afiqa is an administrative assistant
and she's been working in a renowned famous bridal store for about four years a couple of weeks ago while working on a project atika had an eq or e i x incident afiqa and her co-worker alia were doingtheir best to complete their project by their given deadline stress level is high and she noticed alia her co-worker frequently speaking to her in a very short and rude manner these bothered afrika and she responded by saying iam doing the best i can okay with anger and frustration she threw all materials that she's holding onto the floor and stormed out of the room and slammed the door behind her okay i hope you understand the uhthe scenario so let us see uh does affika has all the quality of a good emotional intelligence person okay let us see uh does afika uh recognize or wear the cues or the the emotion the physical cues that
he has due to the um the act or the behavior of alia that she has that awareness okay second of all we need to askdoes uh afiqa manage her emotion okay um and then does she try to understand the the the situation or the uh the thing being faced by uh alia maybe she's hungry maybe she's tired you know that is whatthey call as social awareness that she has that social awareness and finally dash of das afiqa uh tried to talk to uh alia and got to know what's going on or maybe try to say hey let's talk fora while maybe both of us having a stress now so maybe we can stop and have some ring and before we start again okay if she didn't do that you know she has no what we call as socialor communication management okay if you answer is all no for all the questions just now your answer is correct because case study one is an example of a law emotional intelligence person okay class i think we come to
the end of uh session one uh for your information these are the references that i refer to to come up with these uh articles i mean these uh documents or slides here so if you want to know moreabout it you can actually read all these things it's all over the internet so it's your choice yeah again this is uh an emotional intelligence is something that you need to practice so i hope you try to practiceit insha'allah we're gonna give you more tools in the coming session okay okay so up to this point i will stop and assalamu alaikum thank you for your attention