Privacy Policy

WithTranscript.ai ("WithTranscript", "we", "us") lets you watch YouTube videos with interactive transcripts and request transcripts for videos that don't have one. This page explains what we collect, why, who helps us run the service, and what you can ask us to do with your data.

What we collect

• Account details. When you sign up: your name, email address and password (stored hashed by our auth provider, never in plain text), and your answers to the sign-up questions: what you'll use WithTranscript for, how you heard about us, your LinkedIn profile, and the page you signed up from. We also keep when the account was created and when you last signed in.
• Google sign-in. If you sign in with Google, we receive your name, email address and profile picture from Google (the openid, email and profile scopes). Nothing else from your Google account.
• Transcript requests. When you request a transcript we record which YouTube video it was, that you asked for it, when, and how the job went. If your account can mark videos as unlisted, we store that setting.
• Usage data. Pages you visit, how you use the video page (for example how long a video played, clicks on transcript lines and chapters, copying a transcript), your browser and device type, the site that referred you, and your IP address, as collected by the analytics tools listed below.
• Messages. Anything you send us by email.
• Feedback posts. What you post on our feedback board, and the posts you vote for. Posts, vote counts and our replies are public; your name and email address are never shown with them. We keep which account wrote each post and cast each vote, and we email you when we reply to your post or change its status.

The videos themselves are public YouTube videos. We download their audio to make the transcript; we don't collect anything from your YouTube account.

Why we collect it

• To create your account, sign you in and keep your session secure.
• To make the transcripts you request and show you your videos.
• To send you emails you need, such as the link that confirms your email address.
• To keep the service free of spam and abuse: the sign-up answers help us confirm you're a real person, and we limit how many accounts one IP address can create.
• To understand how people use WithTranscript, fix problems and decide what to build next.

Who helps us run the service

We share data with these providers only so they can do their part of running WithTranscript:

• Supabase: accounts and sign-in, our database, and transcript file storage.
• Hetzner: hosts our server in Germany, which runs the website and the API.
• Cloudflare: sits in front of the website and the API, caching pages and blocking abusive traffic, so your requests pass through it.
• Resend: sends our emails.
• AssemblyAI: turns the audio of a requested video into text.
• OpenAI or Anthropic: turn the transcript text into chapters and readable paragraphs. They receive the transcript of the video, not your account details.
• Google: Sign in with Google and Google Analytics.
• Microsoft Clarity: usage analytics and session recordings.
• PostHog: product analytics.

Video pages embed the YouTube player, which Google provides under its own privacy policy. Some of these providers process data outside your country.

We don't sell your data

We don't sell or rent your personal data, and we don't share it with anyone for their own advertising.

Cookies and analytics

We use cookies and similar browser storage to keep you signed in and to remember small preferences such as display settings on the video page. The site also loads three analytics tools, which set their own cookies:

• Google Analytics, for traffic and where visitors come from.
• Microsoft Clarity, for heatmaps and session recordings that show how pages are used.
• PostHog, for product events such as playing a video or copying a transcript. When you're signed in, these events are linked to your account ID and email address.

None of these load on the page that completes Google sign-in. You can block or delete cookies in your browser settings, or use a tracker blocker; the site will still work.

Public transcripts

Transcripts are public by default: they appear on the video page, in the community feed and in channel libraries, and search engines can index them. A transcript never shows who requested it. Some accounts can mark a video they requested as unlisted, which keeps it out of the feed and libraries but still reachable by its link. If you need a transcript you requested taken down, email us.

How long we keep data

• Account details and transcript requests: until you delete your account.
• Transcripts: they are part of the public library, so they stay after you delete your account, with no link to you.
• Analytics data: as long as each analytics provider keeps it under our account settings.
• Backups: we keep encrypted backups of our database. Deleted data can stay in them until older backups are rotated out, which can take up to three years.

Delete your account or get a copy of your data

Email [email protected] from the address on your account and tell us what you'd like: a copy of your data, a correction, or deleting your account and the data linked to it. We'll reply within 30 days.

Google user data

If you sign in with Google, we use your name, email address and profile picture only to sign you in and run your WithTranscript account, as described on this page. We don't use Google user data for advertising, we don't sell it, and we don't transfer it to anyone except the providers above that we need to provide the service (Supabase stores it with your account). As for every signed-in user, your email address is also linked to your product analytics events in PostHog, as described under Cookies and analytics. Our use and transfer of information received from Google APIs follow the Google API Services User Data Policy, including the Limited Use requirements.

Children

WithTranscript isn't meant for children under 13, and we don't knowingly collect their data.

Changes

If we change this policy we'll update the date at the top, and for important changes we'll email account holders.

Contact

Questions about privacy: [email protected]. See also our Terms of Service.